Food bank centre helper (Citygate Community Hub (Bournemouth)

We are looking for a warm, friendly person to join us on MONDAY, TUESDAY, WEDNESDAY, THURSDAY or FRIDAY (13:30-16:30) each week for a minimum of 6 months. You will be the welcoming face of our foodbank centre, helping to create a supportive environment for everyone who walks through our doors.

Your role will involve greeting and guiding visitors, distributing emergency food parcels, and connecting visitors to additional services and support tailored to their needs. It will also include assisting with stock management, setting up and packing down.

To thrive in this role, you will:

• love meeting new people and making them feel welcome
• bring compassion and resilience to challenging situations
• be reliable, punctual, and a true team player
• be comfortable with physical work (such as lifting and handling food parcels)
• have confidence using IT equipment (like an Android tablet)
• be able to keep clear and accurate written and electronic records
• possess good language skills (English)
• enjoy learning and growing in your role
• be able to follow procedures carefully to ensure we meet our standards and provide consistent support.