Customer Service Volunteer

Why we want you: As Network Services we aim to be a support, knowledge, and resource hub for the food bank network and the public. The Customer Service Volunteer is a vital role in supporting our dynamic Network Services team to provide information and support to those in need of emergency food across the UK, as well as people wishing to donate, referral agencies, volunteers, and much more.

If you would like to join our passionate customer service team who are dedicated to supporting people in hardship and meeting our vision of ending the need for food banks in the UK, then we want to hear from you.

Role based: Home based

When: Mondays 1pm-5pm

You will be given all the required training and support before starting your role. The role will be home based, and you will be provided with a laptop and other necessary equipment e.g. headset, mouse, keyboard if required. We will provide you with an Office 365 login.